With this guide we are providing you with information on the purchasing activities of ITT Bornemann GmbH.
We would like to point out to all existing and new suppliers the simplest way for us to work together closely, trustingly, fairly and on a partnership basis. A key point when working together with yourselves is a high degree of flexibility and quality and due date reliability. Our customers demand increasingly shorter delivery times and they also require us to adapt to market conditions more quickly and effectively. We can only achieve this if we have your full support.
The objective of ITT Bornemann GmbH is:
To meet the requirements and requests of our customers 100% and without fail.
We need to constantly improve our purchasing performance in order to:
- remain a competent and highly competitive partner for our customers
- optimise costs
- ensure quality and
- adhere to deadlines
The prerequisites for co-operation are:
- above-average quality
- a totally reliable delivery service
- competitive cost effectiveness
- after-sales service and
- advance notice in the event of any interruptions or hitches
- a willingness to be innovative
Your services are assessed regularly by the purchasing department of ITT Bornemann GmbH.
Reliable delivery service
In order to provide a reliable delivery service, ITT Bornemann GmbH requires goods to be delivered absolutely on time on the date stated in the order. Packaging and/or forwarding instructions must be adhered to without fail. If, contrary to expectations, problems arise and as a result the agreed delivery date is probably not going to be met, ITT Bornemann GmbH's purchasing department must be informed immediately. The reasons for the delivery delays must be looked into and the problems must be redressed. In an emergency, all steps must be taken in order to shorten the normal delivery time.
If competitors offer major sales-boosting products at more favourable prices to ITT Bornemann GmbH's purchasing department, the existing suppliers will have the opportunity to review their prices.
These ITT Bornemann GmbH quality regulations establish a clear basis for dealing with quality issues. As a result of co-operation based on trust, they aim to help to avoid or promptly resolve difficulties as well as to ensure that the level of quality of our products keeps pace with market and customer requirements.
Scope of application for these quality regulations
These Bornemann quality regulations require that all suppliers or manufacturers (hereinafter referred to as supplier) take suitable steps to ensure in particular that the quality assurance system is effective, goods are delivered free of defects and that services provided correspond to the provisions contained in the purchase contract. The regulations apply to all incoming deliveries. In addition to these regulations, the ITT Bornemann GmbH Terms and Conditions of Purchase form an integral part of each supply contract.
Basic quality principles
The prevailing basic quality principles ensue from:
- the binding order including the provisions mentioned therein (DIN standards, plant-developed standards, engineering specifications, data sheets, drawings etc.)
- specially agreed test requirements and test instruments
- the additional order details (for example, packaging requirements) and the statutory regulations
- other agreements such as for example framework agreements, quality assurance
- agreements, co-operation agreements etc.
The terms and conditions which ensue from these documents, in their most recent version, are to be complied with strictly and this also applies to subcontractors' materials and parts. The order documents must be checked immediately so that the supplier can inform ITT Bornemann GmbH's purchasing department immediately if he is unable to comply with one or several points contained in the order provisions.
Prerequisites for assuring quality
The supplier is required to meet consistently the stipulated requirements and to monitor quality using an effective quality assurance system. This includes for example having adequate technical equipment and manpower as well as an effective organisation with regard to the prevention and detection of errors.
Manufacturability: The supplier must prove that his product always meets the required specifications.
Quality planning:If requested, the supplier will submit his quality assurance procedures.
Statistical process regulation: The supplier must carry out machine and process capability studies and submit the results if requested.
Goods inward inspection
Incoming goods are inspected by ITT Bornemann GmbH (partly taking random samples) and, depending on whether they conform with the basic quality principles, are then
- accepted under reservation or
ITT Bornemann GmbH's purchasing department will inform the supplier immediately of defects in the delivery as soon as these have been detected, taking into account the conditions that prevail in the ordinary course of business.
The warranty period ends when 24 months have expired since delivery to ITT Bornemann GmbH unless individual contractual agreements have been entered into which state otherwise.
Each delivery from a supplier obtains its inspection results in the incoming goods department and is then subjected to a regular supplier assessment by ITT Bornemann GmbH.
Serious and/or frequent defects can result in a supplier being suspended, the worst scenario being that the customer/supplier relationship is terminated.
Technical Test Requirements
Each supplier is responsible for ensuring that the products supplied by him comply with the laws, standards and regulations which apply at the time and with the recommendations for the intended field of application, the planned use and the commissioning time.
This always applies to design, manufacture and to the tests that are to be carried out accordingly and which ensue from the test instructions contained in all the applicable regulations, even if it has not been explicitly agreed in the contracts.
In addition, specific test requirements apply to all delivered parts which form an integral part of the individual contracts. The supplier must confirm that he has complied with all these requirements.
Obernkirchen, September 2009